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Courageous Conversations

A card deck for mastering high-stakes conversations

In Person

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Courageous Conversations gives your team a practical, repeatable way to handle tough dialogue. 

Using a structured card deck, participants learn how to pause, clarify, challenge, reset, and speak up — in the moments that matter most. With actionable how-to cards, expertly crafted roleplays, and a self-assessment tool to evaluate real conversations, this training builds the skills teams need to turn difficult conversations into confident ones.

Why It Works

Tough conversations are inevitable — but they don’t have to be intimidating. 

 This training gives your team practical tools to navigate high-stakes moments with clarity and confidence.


  • A simple tools for lasting impact: Five versatile cards equip teams with easy-to-use strategies for sensitive conversations.

  • Clear guidance at every step: Practical how-to tips help teams ask better questions, validate emotions, avoid triggering language, and manage their own reactions.

  • Deliberate practice in a safe space: Expertly designed roleplays let participants safely test new skills and build confidence.

  • Instantly actionable skills: Participants leave ready to handle everything from giving feedback and setting boundaries, to addressing conflict and tension.

  • Tools for self-accountability and lasting change: A detailed self-assessment checklist helps teams track their growth and stay accountable long after training ends.

How It Works

  1. Identify your personal challenges: Participants reflect on personal barriers to effective dialogue using a visual prompt and structured reflection.

  2. Introducing the Courage Cards: Teams explore five practical cards designed to address specific conversational needs, yet flexible enough for countless real-world scenarios.

  3. Hands-On Practice: Expertly crafted roleplays allow participants to safely apply each card to realistic, sensitive scenarios.

  4. Level Up with Top Tips: Actionable how-to cards offer step-by-step advice for mastering difficult conversations.

  5. Make a Team Commitment: Teams wrap up by signing a playful but meaningful Team Commitment Contract to keep the momentum alive.

  6. Takeaway Toolkit (Extension Pack): Participants leave with a self-assessment checklist to evaluate and continuously improve their conversational skills over time.

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Ireland

UK

72 Pearse Street,

Dublin 2, Dublin, Ireland

T: +353 (0)87 633 8687

VAT IE: 3534856UH

info@player1labs.com

8 Finsbury Square Alphabeta,

London EC2A 1AH, UK

T: +353 (0)87 633 8687

Belgium

Kolonel Begaultlaan 1A/51 (5th floor)

3012 Leuven, Belgium

T: +353 (0)87 633 8687

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