Breaking Open
the Black Box

Context

Objectives

Format

Nike approached us with a challenge: how could we transform complex HR process training into a high-energy, immersive experience?

The result? Our Black Box Workday Training: An escape box-inspired experience where 90 Nike leaders worked in teams to crack HR workflows, solve strategic puzzles, and master the use of complex internal tools.

Demystify HR Processes: Equip managers with confidence in navigating complex workflows and systems.
Strengthen Team Collaboration: Foster strategic thinking, adaptability, and shared problem-solving under time pressure.
Make Process Training Engaging: Translate Nike’s HR processes into a dynamic, challenge-based learning format.
Boost Digital Fluency: Promote hands-on capability with Workday tools through scenario-based challenges.

In-person escape-box experience
Held during the 2025 Nike Coach Conference
90 Nike managers per session, divided in teams of 6
Progressive stages and a Workday tool simulator

Activity description

Unlocking the Challenge

At the heart of the Black Box Workday Training was a bold idea: make complex HR process training feel like a team sport.

90 Nike managers were split into small teams and presented with a locked black box and 4 locked mini-boxes. To unlock the box, they had to solve 4 progressively challenging assignments — each designed to simulate a key aspect of HR workflows.

Cracking the Code

Each team tackled the black box one stage at a time. To unlock the next level, they needed to decode a range of tasks — from interpreting digital process flows to solving logic problems linked directly to real Workday systems.

A custom-built Workday simulator gave participants the opportunity to practise navigating the actual tools they use day-to-day.

Competition was fierce, but the learning stayed front and centre — this wasn’t just about speed, it was about strategy.

Building Confidence Under Pressure

Throughout the experience, participants built confidence in their ability to apply Workday tools in real scenarios, while sharpening their teamwork and decision-making under pressure.

By the end, teams had not only “broken open the box” — they’d also broken through traditional training methods, proving that even the most complex processes can be mastered through creative, hands-on design.