The BUILD Canvas
Building Resilient Teams
Context
IPSEN wanted to strengthen collaboration and trust within a multifunctional team operating in a fast-paced, high-demand environment. The goal was to help team members communicate more openly, address tensions constructively, and stay aligned — even when pressures were high or priorities shifted.
To meet this need, we designed the BUILD Canvas: a practical, adaptable framework that helps teams regroup, realign, and communicate effectively in any situation.
Objectives
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Strengthen Team Alignment: Help teams communicate openly, share expectations, and stay focused on shared goals.
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Surface Blind Spots: Create space for team members to understand each other’s working styles and potential friction points.
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Build Resilience Under Pressure: Equip teams with a repeatable method to navigate tension, setbacks, and emotionally charged situations.
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Turn Conflict into Collaboration: Provide a structured, constructive framework for addressing disagreements and maintaining trust.
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Enable Long-Term Growth: Introduce a practical tool that teams can continue using beyond the session to build alignment and adaptability over time.
Format
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In-person team workshop delivered for IPSEN
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Built around the custom-designed BUILD Canvas — a practical framework for team alignment and communication
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Deployed through a series of guided discussions and hands-on exercises
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Featured individual reflection, team sharing, and collaborative problem-solving
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Supported by mini-games and real-world simulations to bring each part of the Canvas to life
Activity description
Building Awareness and Trust
The session opened with an icebreaker that helped team members recognise blind spots and assume good intent — a reminder that even when perspectives differ, everyone is working toward the same goal. Participants then created their Peak Performance Playbooks, reflecting on how they prefer to communicate, receive feedback, and stay motivated.
These insights surfaced new understanding within the team and laid the foundation for stronger collaboration.
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Introducing the BUILD Canvas
Next, teams explored the BUILD Canvas — a practical tool for regrouping, realigning, and communicating clearly in any situation, even when emotions run high.
Through a series of short, hands-on games, participants unpacked each part of the Canvas and learned how it could be used to navigate conflict, clarify next steps, and maintain momentum under pressure.
Applying the Canvas to Real Team Scenarios
To bring the learning to life, participants worked through realistic situation cards drawn from their daily work. Using the BUILD Canvas as a guide, teams discussed how to address each challenge, align around solutions, and move forward together.
The result: a deeper understanding of how to turn potential setbacks into opportunities for collaboration — and a shared commitment to building stronger, more resilient team dynamics.
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